LEGAL
Privacy Policy
Last updated November 1, 2026
01 Information we collect
We collect information you provide when you create an account, such as your name, email and business details, and information generated when you use our services, such as transaction and device data.
When you process payments through Fluxo, we also receive information about your customers as needed to complete and secure each transaction.
02 How we use information
We use information to provide and improve our services, prevent fraud, comply with legal obligations and communicate with you about your account.
We never sell personal information.
03 Sharing
We share information with financial partners, service providers and authorities only when necessary to operate our services or as required by law.
04 Retention
We keep information for as long as needed to provide our services and meet regulatory requirements, typically seven years for financial records.
05 Your rights
Depending on where you live, you may have the right to access, correct, delete or port your personal information. Contact privacy@fluxo.com to make a request.